Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You MUST send a refund request explaining why you would like to return it BEFORE mailing the item to jheatherbiz@gmail.com and wait for confirmation we received the request. 

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to us until you receive confirmation from us we received your return request.

Refunds
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.  Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at jheatherbiz@gmail.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges                                                                                                                                                                                          Please note: We we will not exchange an item that has been used or worn. If you need to exchange the item, please send us an email at jheatherbiz@gmail.com. After you receive confirmation the exchange will be excepted, you will then need to send your item to: 11208 W Petunia Dr, Boise ID 83709, United States. Once we receive the item and inspect it, we will send the item you chose to exchange it with. If in the case the item was used or worn, and we are unable to exchange it, you will be responsible to pay the shipping charges to have your original purchased item sent back to you.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

**If the item has been used or worn, you will not receive a gift certificate and will be responsible for the shipping charges to send your original purchased item back to you.

Shipping
To return your product, you should mail your product to: 11208 W Petunia Dr, Boise ID 83709, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.